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Copyright © Competition Chemicals, Inc. | All Rights Reserved | Privacy Policy
Privacy Policy
Effective Date: November 2, 2023
Competitionchemicals.com shares your concerns about maintaining the integrity and privacy of personal information collected on the internet. We are committed to protecting your privacy, and this privacy policy (“Policy”) is intended to describe our information collection and dissemination practices in connection with competitionchemicals.com (the “Site”).
Please review the entire Policy and feel free to contact us using the contact information below if you have any questions. By using the Site, you consent to the collection, use, and disclosure of your information in accordance with the Policy.
I. HOW WE OBTAIN YOUR PERSONAL INFORMATION
We may collect the following kinds of information when you use the Site:
Information you provide directly to us. For certain activities, such as when you register, subscribe to our alerts, download our datasets, or contact us directly, we may collect some or all of the following types of information:
- Contact information, such as your full name, email address, mobile phone number, and address;
- Username and password; and
- Any other information you choose to provide to us.
We may combine such information with information we may already have about you.
Information we collect automatically. We may collect certain information automatically when you use our Site, such as your Internet protocol (IP) address, device and advertising identifiers, browser type, operating system, Internet service provider, pages that you visit before and after using the Site, the date and time of your visit, information about the links you click, the pages you view, the general manner in which you navigate the Site, and other standard server log information.
We and third parties that provide content or functionality on our Site, may use cookies, pixel tags, and similar technologies to automatically collect this information. For more information about cookies, pixel tags, and similar technologies, please see the “Cookies” section below.
We may also collect technical data to address and fix technical problems and improve our Site, including the memory state of your device when a system or app crash occurs while using our Site. Your device or browser settings may permit you to control the collection of this technical data. This data may include parts of a document you were using when a problem occurred, or the contents of your communications. By using the Site, you are consenting to the collection of this technical data.
II. HOW WE USE YOUR PERSONAL INFORMATION
We generally use the information we collect online to:
- Provide and improve the Site;
- Contact you;
- Fulfill your requests for products, and information;
- Analyze the use of the Site and user data to understand and improve the Site;
- Customize the content you see when you use the Site;
- Prevent potentially prohibited or illegal activities; and
- For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
III. HOW LONG WE KEEP YOUR PERSONAL INFORMATION
We will retain your personal information for as long as is necessary to fulfill the purpose for which we obtained your personal information and any other permitted purposes permitted by law, and in compliance with our data retention policies. For example, we will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
IV. SECURITY
We use reasonable measures to help protect information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure.
V. YOUR CHOICES
You may opt out of our email newsletters by clicking the “unsubscribe” at the bottom of each newsletter and following the subsequent instructions. You may also opt out of all communications from greufeykindoflove.com by contacting us using the contact information below.
You may be able to refuse or disable cookies by adjusting your web browser settings. Because each web browser is different, please consult the instructions provided by your web browser (typically in the “help” section).
You may update the personal information that you provide directly to us at any time. For example, you may review, correct, update, and delete certain account information by logging into your account. If you would like to review, correct, update or delete personal information that you have provided to us or that we have collected automatically or from other sources, you may contact us as indicated in the Contact Information section. We will respond to your request as required by applicable laws.
VI. COOKIES
We use cookies, and similar technologies for technical reasons to enable the efficient operation of the Site, to enhance the ease of use of the Site, and to gather statistics on how you use our Site. By using the Site, you consent to our use of cookies and similar technologies. You may opt out of cookies and similar technologies in accordance with the “Choices” section above, but please understand that certain functionalities on the Site may no longer function for you if you choose to do so.
VII. CHILDREN
We do not knowingly collect any personal information from children under the age of 13 without parental consent, unless permitted by law. If we learn that a child under the age of 13 has provided us with personal information, we will delete it in accordance with applicable law.
VIII. CHANGES TO THE PRIVACY POLICY
We may update this Policy from time to time. When we update the Policy, we will revise the “Effective Date” date above and post the new Privacy Policy. We recommend that you review the Privacy Policy each time you visit the Site to stay informed of our privacy practices.
IX. CONTACT INFORMATION
If you have any questions about this Policy or our practices, please contact us at:
Competition Chemicals
715 Railroad Street, P.O. Box 820
Iowa Falls, IA 50126-0820
Telephone: 641-648-5121
Email: info@competitionchemicals.com
Return Policy
I. RETURNS
All returns require contacting the customer service department. In order to be eligible for a return, the item(s) must be new and unopened. The item(s) must also be returned within 30 days from the date of delivery. Returns are subject to a 15% restocking fee and return labels are the responsibility of the customer. Refunds are issued within 7-10 days of receipt of your item(s). Refunds are made in the form of the original payment.
II. DEFECTIVE ITEMS
If you believe the item(s), you received is defective, contact us at 641-648-5121 before you return the item. We will either ship you out a replacement or issue a return label for you to send the item back at no cost to you. Please do not return a defective item without prior authorization.
Transmission of Payment
Security Capabilities and Policy For Transmission Of Payment
I. WHAT INFORMATION DO WE COLLECT AND HOW DO WE USE IT?
When you place an order through competitionchemicals.com you need to be registered and logged in. We will capture your name, email address, phone number and address. You will be required to manually enter your credit card details. This information allows us to process and fulfill your order successfully. It also helps us in maintaining your account.
II. HOW DOES COMPETITIONCHEMICALS.COM PROTECT CUSTOMER INFORMATION?
When you place an order, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorized access.
III. CREDIT CARD DETAILS
All credit card payments are processed securely through Stripe, our payment processor and gateway. Payment by credit card is the only way to place an order. Competitionchemicals.com does not store any credit card information on our servers.
IV. PAYMENT INFORMATION
When you provide your payment information, we transmit it via an encrypted connection to Stripe. Stripe uses and processes your payment information in accordance with our privacy policy. Competitionchemicals.com does not store your payment information, other than your zip code and country, which we require for billing and to comply with government regulations.
V. YOUR CONSENT
By using our website, you consent to the collection and use of this information. If we decide to change our privacy policy, we will post those changes so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
VI. PAYMENT GATEWAY INFO
We offer Credit Card payments for all our users. Credit Card payments are made directly through a 256-bit SSL Encryption software to ensure your personal details are kept safe. Once again, none of your credit card details are stored.